1. Cookie Policy
This Cookie Policy explains when and why you use cookies and other tracking technologies when you visit cloudyhillcoffee.com or other websites owned or operated by Pana Coffee Marketing Co., Ltd. or its affiliates (“ Pana Coffee Marketing Company Limited”) and how to accept Block or delete cookies
2. What are cookies and how do they work?
Cookies are small text files that are downloaded to your computer or mobile device while visiting our website. It serves to save data and settings, such as saving the language settings on your device. Save your current access status. To allow you to continue using the website and/or application (“Services”), it also collects information about your favorite Service history in file format. Easy to find content from websites. It will remember your usage settings. and help improve the user experience. It also ensures that the online advertisements you see are relevant and relevant to your interests. Cookies do not harm your device. And the content in cookies will only be retrieved for viewing or reading by the service created.
3. Use of cookies
Transaction Cookies – These cookies are hidden only during the current browsing transaction. and will expire within a short time After selecting close the browser All transaction cookies will be deleted.
Passive cookies – These cookies remain on the user’s device for the period specified in the cookie.
Third Party Cookies – These cookies are used by authorized third party service providers. Our website may use the following cookies.
3.1 Benefits of cookies
These cookies are necessary for the operation of our website. and will be used immediately upon entering our website. Our website may not function properly without these cookies. These cookies cannot be turned off in our system. They do not store any personally identifiable information. These cookies allow our website to function in ways such as saving your shopping cart information during purchase. or to ensure that accurate local (translated) content is displayed where appropriate. If you set your browser to block all cookies. We cannot guarantee that there will be no interruption in the operation of the website during your visit.
3.1 Benefits of cookies
These cookies are necessary for the operation of our website. and will be used immediately upon entering our website. Our website may not function properly without these cookies. These cookies cannot be turned off in our system. They do not store any personally identifiable information. These cookies allow our website to function in ways such as saving your shopping cart information during purchase. or to ensure that accurate local (translated) content is displayed where appropriate. If you set your browser to block all cookies. We cannot guarantee that there will be no interruption in the operation of the website during your visit.
3.2 Cookie function
These cookies are used to collect analytical information about the usage of our website visitors (e.g. the most visited pages, Search links use the number of visitors to the website, etc.). All information collected is aggregated information that does not identify any individual at all.
Functional cookies used on our website may be managed by a third party service provider. The Company does not allow such third parties to use these cookies for purposes other than those listed above.
You can opt out of receiving these cookies through If you opt-out of these cookies We cannot guarantee that there will be no interruption in the operation of the website during your visit.
3.3 Cookie function
These cookies help the website remember your selections (such as your language or region of residence, etc.) and use them to optimize your use of the website. All information is collected in aggregate. Therefore, no individual is identified. and allows us to continually improve the quality of our website.
You can opt out of receiving these cookies through If you opt-out of these cookies We cannot guarantee that there will be no interruption in the operation of the website during your visit.
3.4 Cookies for targeting and delivering advertisements
These cookies are often used for marketing purposes. To provide relevant information to website visitors It is also used to limit the number of times the ad content is found. and to assist in evaluating the effectiveness of advertising campaigns. These cookies are usually placed by third-party companies or advertising networks with their permission. These cookies are used to remember that you have visited our website. Information collected through the location of this cookie will be shared with other third party entities such as advertisers who may use this information to deliver targeted advertisements and/or any content to you via other websites. Targeting cookies or advertising cookies are often linked to website functionality provided by other entities.
If you have previously expressed interest in receiving news from us about our products and/or services. We may use targeting cookies to help us understand your interest in our products and/or services. These targeting cookies will only function during your visit to the website. We will only collect information about our products that interest you. We do not share any information collected through our targeting cookies with third parties.
If you previously did not consent to us providing information about our products and/or services. These cookies do not process any personally identifiable information about you. without consent These cookies collect only anonymous analytics information about the pages visited on our website.
You can opt out of receiving these cookies through If you opt-out of these cookies We cannot guarantee that there will be no interruption in the operation of the website during your visit.
4. External cookies
In order to use the website as efficiently as possible and to better understand the needs of our visitors. The Company may use third-party applications or functions (such as advertising networks, Browsing analytics providers, etc.), this function may allow these third parties to place cookies on your system. which is beyond our control These cookies may be statistical analysis/optimization cookies. or targeting/advertising cookies for more details
The Company does not allow such third parties to use these cookies for purposes other than those listed above. If you have previously given your consent to receive information about our products and/or services and visit the website through the link in the email previously received by us. We will use third-party cookies to record information about the products you are interested in. All information collected is aggregated and anonymous. except in the following cases only You can opt out of receiving these cookies through If you opt out of these cookies We cannot guarantee that there will be no interruption in the operation of the website during your visit.
5. Accepting, blocking or deleting cookies
If you do not agree with our use of cookies and tracking technologies You can control the use of cookies by choosing not to visit or use our website. Alternatively, you can accept, block or delete cookies through a number of methods. For example, you can update and modify cookie settings according to your preferences for the website from Some browsers accept cookies by default. But you can configure each browser you use to block some or all cookies. or to notify you before cookies are installed in your browser. You may modify or modify your browser settings by visiting your browser’s website or in the section. “Browser Settings” You can delete cookies that are placed in the cookies folder for your browser. You should visit each browser to learn how to delete cookies. If you turn off all cookies You may not be able to use all features of the website. And some web pages may not work properly.
6. User authentication from opening our email
Emails sent by us or third party partners we designate to work with us may be “pixel graphics, web beacons or tracking cookies” which appear in emails to inform us whether our emails have been opened and to confirm whether there has been a click through to any link or advertising text in the email. and if you click a link in any email report on the pages you view on the website The Company may use this information for purposes such as to assess whether our emails are interesting to users. or to determine whether users who do not open emails wish to continue receiving emails, etc. These pixel graphics, web beacons and tracking cookies will be removed. with our products and services If you choose to receive these communications only If you do not want us to verify that you open an email or click a link from us. Please click on the link “Unsubscribe” in the email you received. If you cancel your subscription You will no longer receive these emails. You will not be able to reject emails from supervisory departments that are important to the use of the website, for example, in accordance with the terms of use. or any of our contact information regarding the specific request you have with us.
7. Sharing information via social networks
If you share our content through social networks such as Facebook and Twitter, these third-party websites may place a cookie in your browser. We have no control over the installation of these cookies. Please visit such third-party websites for further details on their use of cookies and management of their use.
Notice of Cookie Changes
We reserve the right to amend this cookie policy at our discretion at any time. This Cookie Policy was last updated on December 24, 2021. For more details on our use of cookies and our terms and conditions of use, visit our Cookie Policy. please click here “Terms and conditions of use”
Terms and Conditions of Use
Last Updated 19 February 2021
With a determination to create the best coffee, PANA Coffee Marketing by Pana Coffee Marketing Company Limited, including affiliated companies “PANA Coffee Company Limited” (hereinafter referred to as “PANA Coffee Marketing), which owns Advertisers, service providers and the website https://cloudyhillcoffee.com/en/ welcome all users to visit the website. various application services on mobile phone and other services under the company’s trademark We reserve the right to provide ordering services on the website and delivery of goods (hereinafter referred to as the “Services”). All users of PANA Coffee Marketing acknowledge that as soon as you enter the website or use the Company’s services, whether going through computer mobile phone or through any other technology or device currently in use; or to be developed or invented in the future You are deemed to have agreed and agreed to strictly abide by the terms and conditions of use of PANA Coffee Marketing as follows.
Terms of Service
– To use this service You must be at least 20 years of age and accept these terms and conditions. as well as the terms and conditions of placing an order on the website and allowing PANA Coffee Marketing to process your data. You must register before using the service. If you are under this age You should read these Terms of Use under the supervision of your parent or legal guardian. And make sure your parents or guardians understand the terms.
– The provision of this service Space is limited and PANA Coffee Marketing has the right to refuse service to customers outside the service area.
– The prices of the products indicated on the website are for that time period only. PANA Coffee Marketing has the right to change the selling prices for business reasons. without prior notice We will quote the exact price which will be stated in the purchase order. and confirm payment Receipt/Purchase Document on the day we ship the item to you at the address you provided to us. The contract between you and PANA Coffee Marketing for the purchase of a product will occur only when you agree a certain price for the product. The number of products available depends on the number of products we have. We cannot guarantee that an item is listed. and the details shown on the website
– Orders made through the PANA Coffee Marketing service are subject to the terms and conditions of the website purchase orders set forth herein on this website.
– The purchase order will be successful. Once we verify the amount you paid and confirm that the transfer to us was complete. We’ll send you an email stating that your payment has been received. And when sent, will inform the postal parcel number or parcel number of the parcel that we use for you to check.
in order to use certain areas of the website You must register to create an account. You agree to create only one account by providing accurate, true, current and complete information when creating an account. This includes maintaining and updating your account information on a regular basis. You must keep your private key and secure your account without informing others of your password. by restricting third parties from accessing your account and computer If you find or suspect a security breach related to the website You agree to notify us through the Call Center without delay. if we have reason to believe that there is or may be a misuse of our services; We reserve the right to suspend your account or ask you to change your personal password. PANA Coffee Marketing is not responsible for any damages. Because your private key has been exposed or misused.
We offer you several options to request updates or changes to your personal information. and how we communicate with you Please follow the opt-out instructions in the promotional emails we send to you.
If you opt-out of receiving promotional communications from us We may still send you non-promotional information, such as emails about your account. or our business relationship
You can choose to set your browser to notify you if cookies are being sent. or delete or reject cookies Each browser is slightly different, so explore the help bar on your browser to learn how to adjust the correct cookie settings. If you choose to delete cookies or decline cookies, this may affect the functionality or services on our website.
rights and conditions under applicable law
Right of access: You have the right to access your personal data under our responsibility. or request disclosure of your personal data obtained without your consent. You have the right to obtain a copy of your personal data that is stored, used or disclosed. We may charge a reasonable fee based on the administrative fee permitted by law.
Right to rectification: You have the right to have us correct the inaccuracies of your personal data. Updated to be current, complete and does not cause misunderstandings.
Right to erasure: You have the right to request that we delete, destroy or temporarily suspend our use of your personal data. or change the personal information in the system to be information that does not identify you personally
Right to data portability: You have the right to obtain the personal data you provide to us for general use. and in a format that can be read from the instrument used to read And your personal data can be used or disclosed by automated tools. Unless the operation is not possible due to technical reasons. You also have the right to request that we transmit or transfer your personal data in such form directly to you to the data controller. If it seems to be done in an automated way
Right to object: You have the right to object to the collection, use, or disclosure of personal data that is done to protect our legitimate interests. or to perform missions for the public at any time in accordance with the provisions of the law If you file an objection We will continue to collect, use, or disclose your personal information only if we can demonstrate a legal reason that prevails over your interests. rights and liberties or if such storage, use or disclosure is for the purpose of confirming, conducting or preventing legal action, as the case may be.
Right to withdraw consent: If you have given your consent to the collection, use or disclosure of your personal data by us. You have the right to withdraw your consent at any time, except: that right is limited by law or contract belonging to you. or personal data must be kept to verify or verify freedom of expression, public health, scientific or historical research. or to comply with applicable law
Right to complain: You have the right to lodge a complaint with the authority responsible for the protection of personal data. If you believe that collecting, using or disclosing your personal information is in violation of what is required by law under applicable law
Please note that the rights stated above may be limited under applicable national data protection laws.
The information that PANA Coffee Marketing collects is as follows:
Personal data that directly or indirectly identifies you as an individual. (“Personal Information”) which may be collected by PANA Coffee Marketing may include:
– name, address, telephone number and email address
– Financial account information such as credit card numbers and other payment informationPersonal data that directly or indirectly identifies you as an individual. (“Personal Information”) which may be collected by PANA Coffee Marketing may include:
– name, address, telephone number and email address
– Financial account information such as credit card numbers and other payment information
We may also collect information about you, such as:
– if you take surveys or interact with us in any other way; Your demographics, comments, feedback, questions or suggestions. and information about topics that may interest you.
We may automatically collect online usage information when you visit our website or use our services. This may include information about your Internet service provider. the operating system you are using Browser type, domain name, computer identifier (IP) when you access a website that refers to the web page you open. including the date and time of the opening of the said web page. Our collection of online usage information may include the use of cookies and web beacons. Cookies are small data files that websites store on your hard drive. One reason is that cookies help us improve our website and your experience. We use cookies to show which areas and features are popular. and counting the number of visits to our website Web icons are electronic images that may be used on our website. or in our email We use web beacons to send cookies. count the number of visits Understand campaign usage and performance. and notifies you when emails are opened and processed.
We may collect aggregate information. or anonymous information that does not directly identify you. We may combine the information we collect about you with information received from third parties. In some cases, we may combine other information. with personal information If other information is combined with personal information or if other information is used to identify an individual We will treat such information as personal information.
PANA Coffee Marketing collects, uses or discloses your personal information when required to enter into a contract for the purpose of providing the service. unless you have given your consent to any other processing of your personal data. or unless used as described in this Privacy Policy. or disclose to you on our website or by our services. We collect, use or disclose your personal information to the extent permitted or necessary under applicable law. for the following purposes
– Processing and managing your purchase and use of PANA Coffee Marketing products and services, including your account and program participation. Your use of your website
– to answer your questions to Customer Service Post your feedback or message on any blog or online area on our website. or take any action to respond to questions or other activities on your site.
– Create personalized promotions by combining your personal information with non-personal information such as the amount and type of your purchases. or any benefits that you get through our program
– Communicating with you via post, telephone, e-mail and telephone messages regarding orders or purchases. Your Services, Accounts and Program Participation Contests or sweepstakes you have entered and requesting your information
– Communicating with you via postal, telephone, email and telephone messages about products for brand activities or other promotional purposes, including co-branded offers. and offers of affiliates and partner
– solicit opinions or enter surveys, market research and/or analysis for statistical purposes; Data Collection or Other Purposes For the purpose of tracking, improving and improving the quality of our services. and test and develop our system This includes preventing any misuse or improper use of our services.
Protection of personal data and consent to data processing
– We may share your personal information with others with your consent.
– We may share your personal information with the parent company. and our affiliates
– We may share your personal information with companies that provide support services to us (for example, credit card providers. or other payment service providers, postal services or website operators) and to help us market our products and services (such as email providers). These companies may use your personal information to perform tasks on our behalf.
– We may disclose terms when required by law. To take legal action and when disclosure is required in order to comply with the law to enforce our company policies, contracts and terms of use. or to protect the rights, property or safety of PANA Coffee Marketing, its employees, agents, customers, etc.
– If you access a blog or other online area on our website Any personal information you post on our website may be shared with other local visitors. and website visitors
You agree to consent to the Company’s administrative data that you provide during registration for the PANA Coffee Marketing service. Please note that the Company will process your data. Only in connection with the purpose for which you have given your consent. You agree that you have voluntarily provided your information in your subscription through the Website.
Protection and retention of personal information and consent to data processing
Your personal data collected, used or disclosed under these terms and conditions of use will only be stored to the extent necessary for the duration of your use of our services. or throughout the period necessary to achieve the objectives Terms and Conditions of Use To comply with our data retention obligations as required by law.
in principle We will retain your personal data for as long as required or permitted by applicable law. After that, we will delete your personal data from our systems and records. and/or take reasonable steps to prevent your personal information from being personally identified.
How is personal information protected?
PANA Coffee Marketing takes reasonable steps to maintain proper physical, technical and administrative security. to help prevent loss Use unauthorized access Disclosure or change of personal information
Intellectual Property Ownership
The company is the owner and operator of the website. https:// cloudyhillcoffee.com and owns the copyright to the text, including images, videos, and web page designs. as well as illustrations and information about the services that appear on the web page.
website. (hereinafter referred to as “Website User”) and when using this Website Website users are obliged to comply with the law. Good Ethics and These Terms and Conditions so as not to damage the reputation and impair the rights of the Company or the rights of other users of the Website.
– website visitors https:// cloudyhillcoffee.com/th/ is considered users of the
The user of the website agrees not to take any action. as stated as follows
– use the website in whole or in part for purposes other than use This means that website users may not copy, download, or distribute content on the website. beyond the need for use
– Do any act that interferes with or interferes with the use of the website of other website users. or acts in any way that interferes with other users of the website.
– Do any act that affects the text or the technical nature of the website without permission from the Company.
– Actions that affect the security of the website
– Use the website to distribute unsolicited messages (spam) or chain messages. or send any virus or program that is harmful to the website
– Create fake messages to misrepresent the identity of website users or attempt to gain access to their user accounts.
Updates to terms and conditions of use (Thai language)
We may update these terms and conditions of use from time to time. When we do that We will post the terms and conditions of use and update the new date on this page.
We encourage you to review the date in the Privacy Policy when you visit this website. To determine if there are any updates or changes, we will notify you of any amendments to the terms and conditions of use that may affect the way we collect. Use or disclose your personal information.
Other requirements
– These terms and conditions include any agreements related to the use of the Services governed by Thai law. Disputes will be settled in Thai courts in the Company’s domicile.
– In the event that the texts in these terms and conditions in Thai and English do not match according to the message on the website https:// cloudyhillcoffee.com/ mostly in Thai
– If any part of these terms and conditions is inappropriate or unenforceable by law The provisions of that section will be terminated and other portions of these terms and conditions will remain in effect.
– In the event of a single or repeated breach of these Terms and Conditions but the Company does not exercise the rights it has in connection with such infringement. It is not deemed that the Company has waived its right and does not affect the Company’s right to exercise the right later. If the Company refrains from violating these terms and conditions It will not be deemed a waiver of any infringement. in the future or in any way violate any other provisions set forth in these Terms and Conditions.
– The Company shall not be liable for any breach of these terms and conditions or the terms of the website purchase resulting from any event beyond the Company’s responsibility.
questions and comments
We welcome your questions, suggestions and privacy concerns. You can contact us by email at: cloudyhillcoffee@panacoffeemarketing.com. or by phone at (052) 080732. Our customer care representatives are available Monday to Saturday from 9:00 AM to 5:00 PM, except public holidays.)
If you wish to exercise your rights regarding information Please send a request to us and/or our Data Protection Officer. which can be contacted through the aforementioned channels
PANA Coffee Marketing Company Limited
Number 77, Village No. 8, Luang Nuea Subdistrict, Doi Saket District Chiang Mai Province 50220